1 |
An indent is raised for a product by an employee. |
2 |
The office approver reviews the indent, with the option of rejecting it if need be. Approvers review orders based on their price structures, which is a secure checkpoint, preventing over-expenditure. |
3 |
Approval of this order is finally reviewed by the Head Office, or other such supervising entities. |
4 |
Once approved, the indent becomes a Purchase Order (PO), based on existing GST structures (depending on the States the client and the OMSAI Office are located in). |
5 |
The products are manufactured at the OMSAI factory. |
6 |
The finished product is then given to our logistics and delivery partner, with a waybill number generated for tracking purposes. |
7 |
This Product is then delivered to the branch or office of the indenter, who can then accept it. |
8 |
If there is a problem with the order or product, the indenter can then raise a complaint, where the incorrect or faulty product is replaced with the correct one. |
9 |
An invoice is raised using the system. |